Job Overview: We are currently seeking a reliable and dedicated General Manager to work at a high-profile company’s fitness center located in New York, NY . In this role, you will manage and direct all operations, staffing, revenue and expense goals and marketing aspects of the site, as well as assume the key responsibility (and assist the Client Coordinator) in the marketing, promotion, planning and staffing of programs. You will act as a direct liaison between the Company and the Client. Your responsibilities will include assisting Client employees with enrollment, assisting members on the fitness floor and training clients. What you will do: Provide leadership to set the tone and personality of the site by making it a motivating and engaging place to work. Implement product capabilities, programs and marketing for member engagement. Take responsibility for primary human capital responsibilities, such as hiring, coaching, motivating, scheduling, training, developing, evaluating, assigning projects and workload to and, when necessary, terminating team members. Respond to members’ feedback and concerns in a timely and professional manner while providing excellent customer service. Provide recurring reports to your direct leadership. Ensure that your team is providing gold-standard customer service and programming. Encourage professional development for your team and enhance retention. Provide personal training and small group training to fitness center members. Be the 'face of fitness' and offer programming outside the four walls of the fitness center. Implement and follow policies and procedures.

What we are looking for: A bachelor’s degree, with two to three years of management experience. Ability to multi-task, and to execute time management, problem-solving, organization and follow-up skills. Ability to hire, coach, train and develop team members. Knowledge of financial reporting, such as budgeting, forecasting and strategic business planning. Prior experience in a corporate fitness or spa setting. Current CPR/AED and First Aid certifications. Current accredited personal training certification. Competence with Microsoft Suite (Word, Excel, Power Point, Outlook) and finance and payroll systems.

Perks of working at Plus One, an Optum company*: Health and financial: Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options Dental and Vision coverage plans 401(k) Retirement & Savings Plan Life Insurance (team member, spouse and dependents) Short and Long Term Disability Plans Accident & Critical Illness Insurance Transportation and Parking Plans Paid parental leave

Well-being: Paid time off Wellness rewards program Free memberships to various fitness facilities and wellness subscriptions 24/7 health and wellness support through the Employee Assistance program Entertainment and consumer discounts Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity and inclusion council

Growth and development: Free professional development courses through internal learning management systems Discounted certifications through industry leading agencies Free CPR/AED certifications Free continuing education courses and credits Employee Referral Reward program

*Please note, some of the benefits listed above are only available to team members who work full time hours. Equal opportunity statement Diversity creates a healthier atmosphere. Plus One, an Optum Company is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. For residents of California, Colorado, New York City, and Washington only: The hourly rate for this position ranges from $22 to $40. Pay is based on several factors including, but not limited to, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage requirements.

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