Job Title: General Manager Company: Above & Beyond Pool Remodeling Location: Phoenix, Arizona Employment Type: Full-Time Reports To: Group Chief Operating Officer

About Us

Above & Beyond Pools is a leading and fast-growing residential pool construction company specializing in high-quality new builds and luxury remodels. Known for our craftsmanship, attention to detail, and exceptional customer service, we are committed to delivering exceptional outdoor living experiences to our clients.

Position Summary

The General Manager will oversee daily operations and lead cross-functional teams to ensure timely and on-budget project delivery, while maintaining high customer satisfaction and driving the Company's growth and profitability. The ideal candidate will possess technical acumen, market insight and the leadership skills required to thrive in a highly competitive environment- all while upholding the Company's values and culture.

Key Responsibilities

Operations & Project Management

Oversee all aspects of day-to-day operations, including estimating, sales, project planning, scheduling, procurement, construction, and quality control. Develop and implement operational processes to maximize efficiency and minimize waste. Implement and manage continuous improvement initiatives. Ensure compliance with safety regulations, local building codes, and company policies. Monitor and manage all phases of construction from design to completion for both new pool builds and remodels. Collaborate with designers, superintendents, subcontractors, and project coordinators to ensure quality standards, project timeliness, and company values are upheld. Proactively resolve project-related challenges and customer concerns, leveraging creative problem-solving where appropriate. Support the sales team in securing new business and managing client expectations throughout the lifecycle of each project. Drive exceptional service and maintain high levels of client satisfaction. Represent the company in a confident but selfless manner in client meetings, site visits, and community events. Identify opportunities to grow existing business and expand into new revenue streams including commercial & outdoor living.

Financial Management

Develop and manage operating budgets, forecasts, and financial reports. Monitor project costs to ensure project profitability. Collaborate with the accounting team on job costing and cash flow management.

Team Leadership

Lead and mentor a diverse team of superintendents, project coordinators, and office support staff. Recruit, train, and retain top-performing talent across departments. Foster a culture of accountability, excellence and continuous improvement aligned with the company values. Implement and manage using the Entrepreneurial Operating System (EOS) to drive business clarity and execution.

Qualifications

Minimum 5-years of experience in residential and commercial pool construction management. Proven leadership and team management capabilities. Solid understanding of construction processes, budgeting, scheduling, and vendor management. Exceptional communication, problem-solving and negotiating skills. Ability to read and interpret blueprints, technical drawings, and construction documents. Hands-on experience with project management and construction software (e.g., Buildertrend, CoConstruct, Procore, etc.). Proficient with Microsoft Office 365 (including Excel) and familiarity with tools such as 90.io and AI-driven solutions. Valid driver's license and reliable transportation. Bilingual (English/Spanish) a plus.

Compensation & Benefits

Competitive base salary ($125K - $175k) plus annual performance-based bonus Health, dental, and vision insurance Paid time off (PTO) and holidays Company vehicle Opportunities for professional growth and advancement

Job Type: Full-time

Pay: $125,000.00 - $175,000.00 per year

Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: Year round work

Ability to Commute: Gilbert, AZ 85233 (Preferred)

Ability to Relocate: Gilbert, AZ 85233: Relocate before starting work (Preferred)

Work Location: In person