Role Overview

The Care Manager II assists members appropriate for care management and care coordination services in achieving their optimal level of health through self-management. The Care Manager II is responsible for engaging the member, member care giver and providers to assess plan and establish individual member goals. Will facilitate and coordinate care for the members while assuring quality and use of cost-effective resources. The position will function as a single point of contact and be an advocate for members in the care management program.

Responsibilities Telephonically assesses members to determine care coordination and care management needs Completes comprehensive person centered assessment inclusive of physical health history, mental health history, social determinants of health and supportive needs Coordinates physical, behavioral health and social services Provides medication management, including regular medication reconciliation and support of medication adherence Identifies problems/barriers for care coordination and appropriate care management interventions Creates a plan of care to assist members in reducing/resolving problems and or barriers so that members may achieve their optimal level of health Identifies goals and assigns priority with associated time frames for completion. Shares goals with the member and family as appropriate Identifies and implements the appropriate level of intervention based upon the member's needs and clinical progress Schedules follow up calls as necessary, makes appropriate referrals. Implements actions to address member issues. Documents progress towards meeting goals and resolving problems Coordinates care and services with the Care Coordinator, Community Health Navigator, and member, member caregiver as appropriate, PCP, Specialist, and Facility/Vendor Providers Work Arrangements Remote Must reside in Pennsylvania Must be able to work Monday - Friday 8:30 AM - 5:00 PM EST Education and Experience: Associate Degree in Nursing. Bachelor Degree in Nursing (preferred). Current and unrestricted Registered Nurse licensure in Pennsylvania. 3 years of clinical experience at the bedside (as a Registered Nurse) working with medically fragile pediatric patients in an acute care, home care, or special needs clinic. 3 years of Case Management experience, preferably telephonic within a managed care organization, desired. Eligible to sit for Case Management certification after 12 months of employment. Must obtain this certification after 1 year of employment. Licensure Valid driver's license and car insurance. Must be willing to drive a personal vehicle for work related events/meetings. Skills & Abilities Demonstrated proficiency working within a Windows 11 environment to include MS Office (Excel, Word, Outlook) and electronic medical record and documentation programs.

Your career starts now. We're looking for the next generation of health care leaders.

At AmeriHealth Caritas, we're passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. We'd like to hear from you if you want to make a difference.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with over 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, competitive pay, paid time off including holidays and volunteer events, health insurance coverage for you and your dependents on Day 1 of employment, 401(k), tuition reimbursement and more.