Commercial Insurance Account Manager - Construction (Remote)

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Commercial Insurance Account Manager - Construction (Remote) Join to apply for the Commercial Insurance Account Manager - Construction (Remote) role at Insurance Office of America Commercial Insurance Account Manager - Construction (Remote) 2 months ago Be among the first 25 applicants Join to apply for the Commercial Insurance Account Manager - Construction (Remote) role at Insurance Office of America Get AI-powered advice on this job and more exclusive features. Title: Account Manager - Commercial Lines
Job Description
Title: Account Manager - Commercial Lines
Fully Remote: Alabama, Florida, Georgia, North Carolina, and South Carolina residents
Book Focus: Construction (experience required)
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities
Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion. Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance:Stay updated on company policies and procedures. Continuous Improvement:Seek and adopt best practices to improve individual and team performance. Champion IOA Values:Demonstrate integrity and leadership.
Ideal Candidate Qualifications
3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active Property & Casualty licensing; professional designation (CRIS or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent)
What We Offer
Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment
What To Expect (Application Process)
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $70,000.00 - $90,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Insurance Referrals increase your chances of interviewing at Insurance Office of America by 2x Get notified about new Commercial Account Manager jobs in Durham, NC . Raleigh, NC $80,000.00-$160,000.00 1 month ago Raleigh, NC $74,000.00-$90,000.00 4 days ago Global Sales Business Development Manager Area Manager - Industrial Water Treatment/Chemical Sales Raleigh, NC $90,000.00-$750,000.00 1 day ago Chapel Hill, NC $65,000.00-$85,000.00 3 days ago Commercial Insurance Account Executive (Remote ET) Territory Sales Manager - Life Sciences Proteomics / Biotechnology US SE Remote Raleigh, NC $95,000.00-$115,000.00 2 days ago Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Raleigh, NC Part-Time - Lead Sales Manager (Key Holder) - Williams Sonoma, Streets at South Point - Durham, NC Senior Manager, Sales Operations and Enablement Raleigh, NC $125,500.00-$186,700.00 4 hours ago Sr Business Development Manager (Manufacturing) Business Development Manager, Southeast Region Commercial Lines Account Manager (Large Lines-Remote in NY only) Raleigh, NC $100,000.00-$110,000.00 8 hours ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Location:
Durham, NC, United States
Job Type:
PartTime
Category:
Management Occupations

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