Join Our Team At Servpro

At Servpro, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding Servpro career opportunities near you is easy! We look forward to hearing from you.

Benefits

Competitive salary, dental insurance, health insurance, paid time off, vision insurance, 401(k), free uniforms, training & development

Job Description

Plan and execute reconstruction/construction projects while ensuring a high quality of service in all dealings with customers, clients, subcontractors, and resource providers involved in reconstruction services. Manage the entire customer experience and overall customer satisfaction. As a valued Servpro Franchise employee, you will receive a competitive pay rate, with an opportunity to learn and grow.

Responsibilities

• Evaluate and sell projects
• Educate customers on the process
• Identify and document the project scope of work
• Maintain customer and client communications
• Write and review estimates - Xactimate
• Obtain customer and client agreement on scope and estimate
• Ensure proper permits are acquired
• Create a project schedule, timeline, and budget
• Identify and qualify subcontractors and resource providers
• Negotiate terms and set expectations with customers and clients

Qualifications

• Superb customer service track record
• Effective written and oral communication
• 1 year of in-field construction experience
• Experience in restoration and/or construction preferred
• Xactimate experience
• Project Management Professional (PMP) certification preferred
• Ability to successfully complete a background check subject to applicable law

Physical And Work Environment Requirements

• Exposure to extreme conditions such as heat
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights