Salary: DOE

About Us

Refractory Service, Inc. (RSI) is a specialized contractor that provides custom and complete refractory solutions. Customers include commercial boilers, power or ethanol plants, foundries, steel mills, heat treaters, refineries, and others who require heat-resistant materials for high temperature processes.

Our Core Competencies

Ensure Accountability

Decision Quality

Instills Trust

Optimizes Work Processes

Resourcefulness

Communicates Effectively

Drives Results

Manages Conflict

Plans and aligns

Safety Focus

Leadership Competencies

Builds effective teams

Directs work

Develops talent

Drives vision and purpose

Impact of the Role

The construction superintendent oversees the timely, quality installation of projects at job sites. This role leads and coordinates efforts of multiple stakeholders to ensure all work is performed efficiently, safely, and according to specifications, standards, policies, regulations, and guidelines. This exempt role is very hands-on.

What the Role Does

Supervise and lead field installations, focusing on timeliness, budget, and superior quality.

Oversee quality control to meet company standards and exceed customer expectations.

Schedule and assign tasks to field bricklayers and laborers as projects arise.

Enter timecard information timely and accurately to ensure proper job costing.

Understand and implement all manufacturer installation requirements for refractory products.

Troubleshoot and resolve equipment issues with assistance from the mechanical department.

Provide onsite support for field installations, as some require rapid action.

Travel to job sites frequently throughout the Midwest including overnight.

Collaborate with estimators and other stakeholders, assisting with subcontractor selection and supervision.

Recommend improvements related to the quality of work, scope changes, and customer satisfaction.

Collaborate to establish the regions delivery schedule, ensuring that all material and equipment arrive at job sites on time and complete.

Mentor, coach, and develop team members.

Maintain the MN warehouse including any related staff.

Be a contact for sales and office team members, providing field installation updates, conducting inspections, and giving guidance to estimators.

Support safety initiatives and ensure procedures are followed, e.g., confined space, lock out/tag out, hot work, fall protection, scaffolding, and more.

What You Bring

Knowledge, Education

High school diploma or equivalent

Knowledge of construction installations, tool operation and the operation and maintenance of power tools

OSHA-30 or higher safety certification required, confined space certification and MSHA certifications are

Experience

Minimum 5 years of related experience in construction, project management, or similar

Combined experience and education will be considered

Skills, Abilities

Must demonstrate RSIs Core and Leadership Competencies

Construction skills

Effective interpersonal skills and communication skills, with a strong customer focus

Common sense, to implement and follow instructions, policies, and procedures in various formats

Reasoning skills to analyze and break down problems to identify solutions, even in ambiguous situations

Ability to multitask, pivot, and adapt to change, staying aware of deadlines and customer expectations

Excellent written, verbal, and listening skills

Strong math skills including computing fractions, ratios, percentages, etc.

Ability to read, interpret, prepare, and understand documents, e.g., orders, procedure manuals, safety rules, schematics, manuals, and blueprints to understand and follow installation procedures

Ability to operate a forklift, aerial lift, scissor lift, off-road lifts, and extended boom

Proficient in Microsoft Office applications including Excel and Outlook

Must have a valid drivers license and maintain a satisfactory driving record

Physical

Regularly using hands to handle, touch, type, and feel; regularly walk, move, stand, sit, and balance; may stoop, kneel, crouch, or crawl

Must have close, distance, and peripheral vision, and the ability to adjust focus

Must lift up to 55 lbs. at times and 25 lbs. frequently, e.g., to move parts to/from storage and work areas

Work Environment/Schedule

Will travel to job sites, primarily in the Midwest, travel between 50-75% of the time.

Will use/wear required safety equipment/Personal Protective Equipment (PPE), e.g., safety glasses, hardhat, ear plugs, steel-toed shoes or work boots, and safety vest

Work may be in confined spaces; occasionally exposed to wet, humid conditions and toxic or caustic chemicals

Frequently exposed to fumes, grease, oil, dust, and airborne particles

Will work near moving mechanical parts, with a noise level that is usually moderate and occasionally loud