Summary

The Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services. This job description assumes that the Construction Manager has the support of a Construction Superintendent performing all construction field activities.

Primary Responsibilities

• Manage the customer experience and overall customer satisfaction
• Manage the client experience and overall client satisfaction
• Evaluate and sell projects
• Educate customers on construction process
• Develop scope of work for projects.
• Develop and review estimates
• Negotiate customer and/or client approval of project scope and estimate
• Negotiate terms and set expectations
• Collect deposits and draws
• Document and/or review job file to support the services provided
• Maintain communication with internal and external stakeholders
• Review budgets
• Manage expenses and assist in collecting final payment
• Recruit, train, and onboard personnel as needed
• Manage personnel
• Manage all warranty activities
• Ensure proper permits are acquired
• Identify and qualify subcontractors and resource providers
• Manage any equipment, tools, and materials (assets)
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
• Be familiar with and be able to execute all roles and responsibilities of the Construction Coordinator and Construction Superintendent
• Continued development of leadership and management skills, as well as restoration/construction expertise
• Perform other job duties as assigned