Partner. Energize. Deliver.

Guarantee Electrical is a leader in innovation, craftsmanship, and customer-focused solutions, delivering exceptional results for over a century. As a 100% employee-owned company, we take pride in fostering a culture of excellence, collaboration, and opportunity for both our clients and team members.

Construction Technology Support

As our Construction Technology Support, you will be a key player in providing direct, on-the-ground technology support at active construction job sites. In this mobile role, you will be responsible for delivering, replacing, upgrading, and troubleshooting hardware and mobile devices across the St. Louis metro area. Based out of our St. Louis headquarters, you will play a vital part in ensuring system uptime, user productivity, and connectivity in challenging, real-world environments.

Your Impact:

• Onsite Support & Troubleshooting

• Provide hands-on IT support at construction jobsites throughout the St. Louis area.

• Troubleshoot hardware, software, and mobile device issues to minimize downtime.

• Perform Windows 11 migrations and device upgrades in the field.

• Mobile Support

• This is a mobile, field-based position-not a traditional desk job.

• Use a company-provided vehicle to travel to various job locations daily.

• Hardware Lifecycle Management

• Collaborate with IT Hardware Support Specialists to manage device lifecycle processes.

• Maintain inventory of commonly used devices and accessories in your company vehicle.

• Plan and prepare support activities proactively.

• Process Improvement & Documentation

• Identify opportunities to improve support processes.

• Create and maintain clear technical documentation.

• Participate in ongoing training and skills development.

• Other duties as assigned.

Who you are:

• Technical or vocational education in IT or related field.

• 3–5 years of experience in IT deployment, support, or integration.

• Strong hands-on experience with Windows OS and iOS devices.

• A+, Network+, or equivalent certifications preferred.

• Construction industry experience a plus.

• Valid driver's license required.

Knowledge, Skills, and Abilities

• Strong communication and customer service skills.

• Proven ability to troubleshoot technical issues independently in the field.

• Comfortable learning and adopting new software quickly.

• Experience with the following:

• Microsoft Office 365

• Dell Latitude laptops

• Apple iPhones and iPads

• Construction-related software (Viewpoint Vista, FieldTime, Bluebeam, Microsoft Teams)

• Ticketing systems like FreshService

• Mindset: Humble, hungry, and smart-eager to support and grow.

Why Guarantee?

Benefits, Compensation, Community Involvement and Employee Appreciation

Each member of the Guarantee team is essential to building our successful future. Guarantee offers a rewarding career path, a competitive salary, and excellent benefits package.

This includes an Employee Stock Ownership Plan (ESOP), which is 100% company funded and employee owned. We own it! As employee-owners, we work with and for each other. We share a commitment to excellence and know that our efforts deliver exceptional results.

We offer robust benefits with salary based on knowledge and experience. Employees are also eligible for annual discretionary bonuses.

We offer a benefits package including medical, dental, vision, accidental, critical illness, life and disability insurances, vacation/sick time, and a matching 401K plan.

Living our Guarantees!