Field Service Manager - Upgrades/Construction
1 Days Old
Company Description
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
The Field Service Manager oversees industrial water treatment systems for an assigned portfolio. They
lead a dynamic team of multi-skilled Field Service Employees to ensure they meet targets and objectives.
This role involves project leadership, people management, customer interaction, and technical skills to
help grow our services operations.
Key Characteristics
Technically proficient in understanding and addressing issues that affect our Water Systems
Provides leadership and ensures the highest standards of Environmental Health and Safety (EHS) and Quality for the site teams
Leads and motivates Field Service Representatives, encouraging collaboration and a positive work environment
Focused on achieving the contractually required quantity and quality of water
Involved in the recruitment and professional development of Field Service Employees within the designated geographic area and contracts portfolio
Responsible for tracking operational metrics, including system performance, employee utilization, overtime, and operational costs
Assists in establishing and maintaining robust connections with our clientele
Duties & Responsibilities
Supervises 10 to 15 employees within a region to ensure proper scheduling and utilization
Collaborates with CAPEX project managers to maintain clear communication for smooth and efficient operations
Management of small projects, including Mobile Water Systems and Refurbishments
Reviews and edits engineering drawings & P&IDs
Implementing changes to improve project efficiency and effectiveness
Ensure stakeholders are updated on modifications to the project and contract timeline, as well as scheduling
Anticipates potential issues, such as outages, technical difficulties, and additional customer needs, and makes necessary adjustments accordingly
Scheduling field service personnel and coordinating with territory managers to allocate equipment and purchase materials
Estimating time, cost, and resource needs for each task
Assists in the career development and growth of Field Service Representatives
Utilizes data analysis and reporting to monitor contract performance, develop contract budgets and financial forecasts
Manages operational and maintenance risks, escalates critical issues when needed
Reports project progress, staff utilization, and contract spend versus budget to leadership
Administration of Preventative Maintenance programs across various project lines and customer accounts, recording corrective maintenance actions
Qualifications
Knowledge, Skills & Abilities
Proficient in team building and management
Accountability
Initiative
Process improvement
Project management, project controls
Computer proficient
Analytical skills
Adaptability and Management of Change - bonus if experienced in change management!
Financial acumen
Ability to read and redline engineering drawings and P&ID’s
Knowledge of OSHA Standards and other Quality and Safety protocols
Problem solving skills with a reliable and thorough approach to work
Excellent organizational and time-management skills
Communication skills
Preferred Skills:
Knowledge of the water treatment process in an industrial setting, in particular wastewater processes
Must excel at managing multiple tasks and following up both internally and externally
Proficient in Google Suite, Tableau, and Salesforce
Thorough understanding of industrial maintenance activities, including permitting
Education & Experience
Required:
BS degree in a technical field - for example Chemistry, or Chemical, Mechanical or Electrical Engineering, or five years’ experience and relevant leadership experience in industrial water, wastewater, or food & beverage water treatment solutions or related field
Ability to obtain a TWIC card
Preferred:
Certification in Project Management; active training in Project Management coursework, such as Six Sigma
Root Cause Analysis training
Wastewater License
Certifications in Mechanical or Electrical Engineering/Technology
Certifications or experience in leadership
Experience in water plant operations or maintenance
Working Conditions
Ability and willingness to work in range of environments to include but not limited to
industrial wastewater, beverage
Ability and willingness for on call status for emergency response
Estimated travel associated with this role - 50%
Additional Information
At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we
also offer competitive compensation and benefits that include:
Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable
law.
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****
VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of VWTS, and no fee will be due.
All your information will be kept confidential according to EEO guidelines.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
- Location:
- Baytown
- Category:
- Business