Job Summary:

Are you the right applicant for this opportunity Find out by reading through the role overview below. For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve their optimal level of independence and enhance quality of life. Essential Responsibilities: In close collaboration with the member/members family, and members of the health care team, assesses the members health status, functional limitations, psychological status, social support systems, resources, environmental factors, and response to treatment. Uses motivational interviewing techniques to identify patients readiness for change, creates appropriate care plan based on assessments, assists member with health system navigation and connection to community resources. Provides supportive counseling and education to members, families and caregivers, members of the health care team, and others including end-of-life issues and Advance Directives. Effectively manages and coordinates assigned caseload consistent with established criteria. Ensures consistent and reliable documentation of case management activities in compliance with all organization and department standards. Facilitates application process for accessing local, state, and federally funded programs (e.g., Medicaid, Medicare, Disability) and/or refers to appropriate community agencies in cases of suspected patient abuse/neglect when identified. Coordinates care across the care continuum for members receiving behavioral health and substance abuse services. Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.

Maryland Medicaid Program

Basic Qualifications: Experience

Minimum two (2) years of experience in case management or three (3) years of clinical experience are required.

Education

Masters degree in social work (MSW) required.

License, Certification, Registration

This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

Licensed Clinical Social Worker - Certified (Maryland) within 6 months of hire

Licensed Clinical Social Worker (Virginia) within 6 months of hire

Independent Clinical Social Worker License (District of Columbia) within 6 months of hire

Additional Requirements:

Must have reliable transportation and be able to complete in-person assessments in the home and community. (For anyone hired after April 1, 2025).

Exceptional oral and written communication skills to interact with diverse members and providers and present care plan.

Exceptional listening skills to assess needs and identify problems.

Cultural humility to appreciate unique perspectives, backgrounds, and differences.

Preferred Qualifications:

Pediatrics: Minimum one (1) year of recent experience with pediatric/adolescent population preferred.

Perinatal: Minimum one (1) year of recent experience with recent labor and delivery of predominately high-risk obstetrics or perinatal population preferred.

Renal: Minimum one (1) year of recent experience with nephrology or renal population preferred.

Case Manager Certificate (CCM) preferred.

PrimaryLocation : Maryland,Baltimore,Woodlawn Medical Center HoursPerWeek : 40 Shift : Day Workdays : Mon, Tue, Wed, Thu, Fri WorkingHoursStart : 08:30 AM WorkingHoursEnd : 05:00 PM Job Schedule : Full-time Job Type : Standard Employee Status : Regular Employee Group/Union Affiliation : M37|UFCW|Local 27 Job Level : Individual Contributor Job Category : Behavioral Health, Social Services & Spiritual Care Department : New Carrolltn Admin - UR-Case Mgmt-Specialty - 1808 Travel : Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.