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Pilot Property Management is a local company specializing in multifamily real estate in the greater Seattle area. Our focus on long-term client success is at the core of everything we do and we strive to operate the properties we have been entrusted to manage as if they were our own. As we continue to grow our portfolio of 1250+ units, we are looking for individuals who can see the big picture of our clients goals, how they relate to the management plan for each property, and implement those initiatives into daily decision making.
The Property Manager is responsible for overseeing the daily operations of a portfolio of properties located in the greater Seattle metro area . PMs work with a variety of building types, locations, vendors, residents, and property owners. A typical day will include visiting and inspecting assigned properties, monitoring vacancy and leasing efforts, coordinating service requests, assisting residents with questions and concerns, managing apartment turns, processing rent payments, tracking delinquency, and maintaining excellent communication with property owners. As a primary point of contact for residents and clients, Property Managers are an important face of the company and as such, must convey our brand of professionalism and a can-do attitude.
Skills/Qualifications
2+ years proven professional experience in property management, preferably multifamily
Must have access to reliable transportation - this position requires daily travel between various property sites in the greater Seattle metro area
Valid Washington drivers license with an insurable driving record
Excellent English written and verbal communication skills
High computer literacy including MS Office Suite
Strong time management & organization skills
Experience using property management software - Appfolio preferred
Ability to meet deadlines, multi-task, adapt to situational changes, and prioritize work responsibilitieswith minimal supervision
Capacity to remain calm in intense situations
Willingness to accept constructive criticism and give appropriate feedback
Working knowledge of property budgets and how they relate to real estate financial performance
Adherence to Federal, State, and local fair housing laws and best practices
High School diploma required, higher education encouraged
Duties
Coordinate with the team and vendors to achieve portfolio and company goals
Monitor vacancy and make the necessary adjustments to meet each clients goals
Compile and submit monthly financial reports for clients in a timely manner
Coordinate and support the leasing team to ensure all vacant units are leased
Provide prospective and current residents with exceptional customer service
Respond promptly to service requests and schedule necessary work to be completed
Maintain accurate and complete resident files in accordance with company policy
Generate and monitor lease renewals and post notices as needed
Monitor delinquency and pursue the correct path to collecting what is owed
Conduct file, parking, storage, key, insurance, and bike audits
Meet and accompany vendors at properties
Perform frequent physical inspections of properties and coordinate with the maintenance team
Ensure apartments are ready for residents prior to move-in date, including coordinating any maintenance and cleaning needed
Understand and follow federal, state, and local fair housing laws
Foster a safe & healthy work environment, including reporting unsafe conditions and following protocol to prevent accidents/injuries
Adhere to and embrace company policies and values
Assist team with tasks as needed
Compensation & Benefits
Wage $29.50 - 33.65/hour (~$61,000 - $70,000 when annualized)
Mileage reimbursement for work-related travel
100% Company-paid comprehensive health insurance (medical, vision, and dental coverage)
Company-paid Long-Term Disability Insurance
401(k) Retirement Savings Plan with 4% company match
Paid company holidays + Vacation Leave + Sick Leave
Fun company events & development opportunities
Additional Information
This position will cover a portfolio of properties located across the greater Seattle area (typically either focused on the north end between Everett and Seattle or the sound end betweenSeattle and Tacoma). Daily travel between locations is common
Schedule: this is a full-time, non-exempt position, generally working Monday - Friday 8:30am 5:30pm
Work Environment: We are an office-first team. Onsite work in our office in Seattle comprises about 50-60% of the work, and 40-50% is in the field at managed properties (subject to change). For the first three to six months after hire, new team members are expected to be in the office full-time (when not at properties)
Pilot Ventures LLC (Pilot Property Management & Pilot Capital) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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yR9ATkxeKp Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Sales and Management
Industries Internet Publishing
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