Regional Director - Restoration/Construction
New Yesterday
POSITION PURPOSE:
The Regional Director role is responsible for the oversight, leadership, and guidance of branch General Managers and Branch operations. A dynamic, hands-on, senior-level leader is directly responsible for overseeing multiple branch operations and sales across a given region or territory. This leader is responsible for the attainment of our service commitments and that the business exceeds budget and growth expectations.
Assure General Managers meet all sales and operational expectations. Responsible for leadership development, reporting metrics, service delivery, sales goals, and budget attainment. Bring consistency and compliance across the regional branch platform. This position will report to the SVP of Branch Operations.
RESPONSIBILITIES/DUTIES/FUNCTIONS/TASKS:
OBJECTIVES:
Be part of a team that sets the short and long term strategic objectives for the company
Ensure that those strategic objectives are implemented in the region to maximize regional performance
Develop annual business and sales plans for the region to ensure alignment with corporate budget and goals
Review and report the region financials (P&L) to the SVP of Branch Operations and work with GM's to adjust strategy as needed to improve regional performance
Review and report the region sales attainment to the SVP of Branch Sales and work with the GM's to adjust the strategy as needed to improve regional sales performance
Identify and develop future operations and sales leaders
Continuously review and monitor critical ongoing project information specific to budgets, timelines, and production to determine if targets and goals are being satisfied
Continuously review and monitor sales targets and goals with the branch sales teams
Assure branches operate with consistency and ensure compliance to corporate processes and systems
Participate in acquisition sourcing and integration
Develop and uphold the company's mission, vision, and values
Other duties as needed by the company
SALES AND CUSTOMER SERVICE
Oversee the development and execution of all sales strategies, plans, and programs to increase overall exposure and revenue
Ensures sales consistency and coordinated leadership of sales performance
Meet with customers to monitor service delivery performance, identifying any deficiencies in the delivery
Collaborate and build a Client focused assessment process to track client satisfaction
Ensure proper execution sales plans at the branch and regional levels
Understand market conditions and potential opportunities to protect and expand current market share, including interaction with customers
Monitor job margins progress and costs, and communicate plan changes to management
Establish and maintain relationships with strategic business partners and key stakeholders
LEADERSHIP
Meet with branch leaders to evaluate company performance, understand opportunities to enhance service effectiveness, and to gain insight into trends that may impact the business
Develop, coach, and direct the efforts of the general manager, and sales staff to achieve sales and profit performance goals
Develop bench strength through succession planning to build a leadership pipeline within the region
QUALIFICATIONS: Strong business development experience, skills, and ideas
Ten or more years of progressive experience in sales and operations management
Proven supervisory skills
Strong communication skills both verbally and written
Ability to communicate effectively with customers, senior management, vendors and branch staff
Effective problem solving, leadership, organizational and planning skills
Ability to coach, mentor and develop subordinates
Must be able to motivate, inspire and achieve results through others
PREFERENCES:
College degree in Business preferred or equivalent in experience
Working knowledge of the restoration and construction industry
Ability to read all Xactimate scopes
Ability to review Time and Material invoices
Knowledgeable in building construction
Experience in use of SalesForce CRM
SPECIAL POSITION REQUIREMENTS:
25-50% Travel
WORK REQUIREMENTS:
This is a sedentary role; however, some lifting is required. This would require the ability to lift files, open filing cabinets and bending, stooping or standing on a stool as necessary
Ability to lift 25 lbs
A valid driver license required
First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Third party resume submissions are not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.
Job Posted by ApplicantPro
- Location:
- Miami