At Full Circle Fiber Partners, we take a people-first approach to construction. We know communications infrastructure construction isn’t just about fiber and towers. It’s about collaboration and honesty. At Lightspeed, a Full Circle Fiber Partners company, we bring more than steel toes and hard hats to the job site – we bring teamwork and integrity, and we do everything with a mindset of safety. Just as a well-placed network connects a community, a well-organized team powers all projects to success. Service excellence, pioneering experience, and a passion for what we do – that’s Full Circle

Full Circle is a dynamic organization of diverse, customer-focused people committed to our Core Values: Service Excellence, Accountability, Safety, Integrity, Fairness and Mutual Respect. We are looking for motivated and professional individuals to grow with our team. Full Circle offers competitive wages and a comprehensive benefit package that includes health, dental, matching 401K and more.

Job Summary
The Senior Manager of New Business Markets is responsible for providing direction and management to ensure on-schedule completion within or below budget in accordance with contractual obligations. Must possess industry specific knowledge to effectively plan, direct and supervise project objectives.

Minimum Required Qualifications

• Ability to meet MSO background requirements.
• Travel Required: Up to 50%
• Possess a valid driver's license and driving record that meets company standards.
• Minimum 5 years of experience in a CATV construction Management position.
• Ability to read, write, speak, and understand English.
• Ability to work independently.
• Ability to supervise and motivate others.
• Ability to communicate effectively within all levels in the organization.
• Ability to handle multiple projects and tasks and meet deadlines.
• Ability to maintain confidentiality.
• Ability to make decisions and work collaboratively with others to solve problems.
• Ability to prioritize and organize effectively.
• Ability to analyze and interpret data.
• Ability to effectively present information to management?
• Ability to make decisions and solve problems while working under pressure.
• Ability to show judgment and initiative and to accomplish job duties.
• Ability to think strategically and anticipate future trends, needs and expectations.
• An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image.
• Good verbal communications and writing skills.
• Strong knowledge of MS Office software included Excel, Word and PowerPoint with the technical aptitude to learn additional databases.
• Knowledge of internal and external business software a plus.

Major Duties and Responsibilities

• Supervise all operations to ensure that construction operations are completed in accordance with customer and industry specifications. This includes ensuring that all employees working on project are working safely and productively.
• Provide on-the-job training for employees working under your direction on construction practices and methods to ensure a safe and productive work environment.
• Collaborate with VP/GM to manage full cycle of expansion (assist in securing location/lease, assist with office necessities, IT equipment, etc.)
• Assist in recruiting top talent.
• Train and mentor site Manager (and other employees as needed) on FCFP/Lightspeed business practices, invoicing, employee software systems, billing systems, as-built maps, etc.
• Assist and train on assigning daily production to in-house and subcontract laborers and crews.
• Assist and train on requisition, assign and track materials needed for the daily operations.
• Assist and train new manager to establish operational objectives and procedure plans and delegate group assignments.
• Resolve complaints with property owners in areas where our personnel are working.
• Train manager to complete employee evaluations, writeups, change in status and terminations.
• Maintain revenue and expense budget objectives and implementation of new and existing company processes.
• Manage ongoing operational support, communication and implementation of products processes, system enhancements and software releases and provide business requirements to support system enhancements.
• Responsible for maintaining effective working relationships with both external and internal customers.
• Serve as an escalation point to business partners to answer questions and resolve issues.?
• Provide clear and concise communication to various levels of the organization.?
• Consistently perform all duties and responsibilities according to production and quality standards and provide high quality customer service.
• Ensure required reports are timely, accurate and complete.
• Partner with human resources on workforce planning, organizational design, workforce issues, talent management, learning and development, and employee engagement activities.?
• Other duties as assigned.

Qualifications:

• Ten (10) + years of Formal managerial experience
• Proficient in Microsoft Word, Excel and Outlook
• Telecommunications or cable industry work experience a plus

Working Conditions -Office and Field environment, Flexibility to work extended hours; travel as required

Disclaimer Statement

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Travel Required: Up to 50%