Our Genstone Construction business provides stable, reliable capital, flexible product solutions, speed, and competitive pricing to meet the real estate investment financing needs of brokers nationwide. Constructive offers programs for short-term fix & flip, DSCR rental properties, and lines of credit.

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Construction Project Coordinator to join our team!

Reporting to the AVP, Genstone Construction, the Construction Project Coordinator supports the planning, execution, and completion of Construction projects. The role coordinates various aspects of the project, ensuring timelines and quality standards are met.

The Construction Project Coordinator assists in the preparation, review, and administration of contractual proposals relating to Construction projects. The role is responsible to manage bids, secure necessary approvals and ensure that standard procedures are followed.

The role works with the customer and stakeholders to facilitate smooth project operations.

What you will do for Genstone Construction:

Responsible for meeting the requirements and strict procedures associated with customer Service Level Agreements (SLA's) and timelines Oversee the initial stages of the renovation of a portfolio of REO assets Conduct the intake and onboarding process for incoming home renovation requests Maintain accurate records of all requests, assessments, and communications in a clear and organized manner in the database Serve as the primary point of contact for customers during initial renovation and for bid-related inquiries and clarifications Review, prepare and submit bids in the required format ensuring accuracy prior to client review Collaborate with estimators, and other stakeholders to ensure alignment on bid submissions and client expectations Source and facilitate quality control inspections per company policy Procure and monitor inspections to ensure turn times are met or exceeded per company policy Source and recruit qualified contractors from internal network Trains new specialists as needed Ability to track tasks and manage tight deadlines Develop domain knowledge of Fay’s business to include an understanding of department goals and company objectives Ensure compliance with Fay’s policies, processes, practices, and regulatory requirements Model ethical standards, professionalism, and code of conduct Demonstrate behaviors that align with Fay's Values and Operating Principles Perform other duties and responsibilities as assigned What you will bring to Genstone Construction: Bachelor’s degree in related field (or equivalent combination of years of experience with High school diploma/GED) required Previous years' experience in remodeling, REO or Construction Management Previous years' mortgage servicing or construction experience preferred Previous years' client relations/support experience and construction knowledge Previous years' experience coordinating renovation projects for a portfolio of properties Previous experience managing projects Demonstrated experience working in a fast-paced workplace Strong skills in MS Word, Excel and PowerPoint Strong verbal and written communication skills Strong interpersonal skills Demonstrated analytical skills and problem-solving abilities Good judgment with the ability to evaluate and make decisions regarding renovation management Strong time management skills Ability to work effectively in a fast-paced, dynamic environment Customer service/ client orientation Results orientation Strong attention to detail Flexible, open to change, ability to learn new things quickly Collaborative; ability to work effectively with others

Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.